The Network Upgrade Team

Telco Admin Technical Support Engineers are responsible for providing high-quality technical support for the telecom industry.

Telcoadmin Engineers & Project Manager have vast experience in all types of equipment and can work independently or as Supporting roll and working in conjunction with in-house team engineering and project management rolls, from a single engineer for a one off fix to a full Project and Engineering team Telcoadmin offer a Turnkey solution to any size project. 
Telcoadmin's flexible multilingual team are ready support you wher ever is need. USA, Canada, Latin America, EMEA & APAC
Our Network Support Engineers  support a vast range of OEM equipment,

Including, Nortel Networks, Ciena, Overture, Fujitsu, Tellabs, Coriant, Marconi, Alcatel-Lucent & CISCO


 

Responsibilities include:

  • Taking ownership of technical issues and working with your development groups to resolve more advanced issues when necessary.
  • Resolving escalated customer issues without the need for team lead intervention.
  • Documenting troubleshooting and problem resolution steps.
  • Participation in providing training to customers as required
  • End to end Project Management
  • Telcoadmin offer a viable alternative to OEM support
 

to request more information

 

Right People Right Solutions

Right People Right Solutions